Slaley Hall

Slaley
Hexham
Northumberland
NE47 0BX

01434 673350

TripAdvisor Traveler Rating:TripadvisorBased on 3571 reviews
Find within approx miles of Slaley Hall

Awards


Overview

Set west of Newcastle in 1000 stunning acres of Northumberland forest and moorland is Slaley Hall. The hotel owes its existence to Charles Samuel Hunting, who first purchased the estate in the late 1800's. Today it remains a symbol of Edwardian elegance and a grand retreat from the hustle and bustle of everyday life.

Guests have a choice of 141 individually designed rooms, including suites in the Old or New Hall with spa baths, separate lounges and bedrooms, and a pick of different eating venues - Hadrian's Brasserie, The Claret Jug and a range of private dining rooms. 

Slaley Hall is the only hotel in Northumbria to have two championship golf courses. Both courses are 72 par, and cater for anything from local community and corporate events through to major national and international tournaments, at the same time maintaining the standards of service and course access demanded by regular club members. 

Slaley Hall has hosted the England football team - who took advantage of the hotel's football pitch during their stay.

As an alternative to golf, guests can relax by taking a swim in the leisure club's 20m pool, enjoying a treatment in the health and beauty spa or sampling the estate's numerous outdoor activities. These include clay pigeon shooting, archery, quad biking, mountain biking and off road driving. There are also options of short or long walks around the hotel's extensive gardens, which enable guests to enjoy the Northumberland scenery, as well as the estate's Japanese garden's and resident red squirrels.

Room information for Slaley Hall

Type Qty Capacity Guide price
Family ensuite room 5 4
£111.00
B&B per room per night
(£99.00 single occupancy)
Min: £111.00 - Max: £187.00
Double ensuite room 62 2
£111.00
B&B per room per night
(£99.00 single occupancy)
Min: £111.00 - Max: £187.00
Twin ensuite room 27 2
£111.00
B&B per room per night
(£99.00 single occupancy)
Min: £111.00 - Max: £187.00
Total capacity: 198
Child / family friendly at  Slaley Hall Hotel Accommodation Family friendly
Childrens facilities at  Slaley Hall Hotel Accommodation Childrens facilities
Car parking available at  Slaley Hall Hotel Accommodation Car parking available
Leisure facilities at  Slaley Hall Hotel Accommodation Leisure/Swimming facilities
Licenced premises at  Slaley Hall Hotel Accommodation Licenced premises
Special diets catered for at  Slaley Hall Hotel Accommodation Special diets catered for
Credit / debit cards accepted at  Slaley Hall Hotel Accommodation Credit / debit cards accepted
TV available at  Slaley Hall Hotel Accommodation Television
Four poster beds at  Slaley Hall Hotel Accommodation Four poster beds
Ground floor bedrooms at  Slaley Hall Hotel Accommodation Ground floor bedrooms
Hairdryer available at  Slaley Hall Hotel Accommodation Hairdryer
Tea / coffee facilities at  Slaley Hall Hotel Accommodation Tea / Coffee facilities
Guest garden at  Slaley Hall Hotel Accommodation Garden for guest use
Laundry / washing facilities at  Slaley Hall Hotel Accommodation Washing machine / Laundry
Dogs / pets allowed at  Slaley Hall Hotel Accommodation Pet friendly
Log fire / Open fireplace at  Slaley Hall Hotel Accommodation Log fire / Open fireplace
Residents lounge at  Slaley Hall Hotel Accommodation Residents lounge
Cycle friendly at  Slaley Hall Hotel Accommodation Cycle friendly
Walker friendly at  Slaley Hall Hotel Accommodation Walker friendly
Restaurant / cafe on site at  Slaley Hall Hotel Accommodation Restaurant / Cafe on site
Sleep quality
Sleep quality
Value
Value
Service
Service
Rooms
Rooms
Cleanliness
Cleanliness
Location
Location
Certificate of Excellence
tripadvisor
10/02/2019

Not as special for couples


charliedunn75, UK
This is a big conference and wedding venue, the pictures don’t really reflect the newness of it however the service was impeccable, all the staff can’t do enough for you. The food in the Brasserie isn’t cheap but the quality was there. If only these large hotels could make ‘soft close’ doors as you’ll hear doors closing with a bang when you’re trying to sleep ... apart from that, all good. (Breakfast was amazing!)
tripadvisor
09/02/2019

Birthday celebrations


Barry801, Carlisle, United Kingdom
I booked for a two night stay with my wife for her birthday booked the deluxe package which includes mini bar in your room plus sky tv, the staff are very polite and helpful, slayley hall is very nice, prices are what you would expect for a spa hotel and golf facilities breakfast is plentiful and very nice the 19th bar is nice but the only thing that lets it down is the seating tall chairs are very unsteady and wobbly and if you are eating in the 29th and on the sofa seats it is quite awkward to eat at these areas comfortably also when you arrive in the 19th the bar tender says take a seat and I'll come to you (nice) not really 15 mins b4 anyone came to us and another 15 mins to receive our drinks not enough staff tending the bar for the amount of customers in the 19th bar there is lots of little snug rooms you can relax in and chill out I must say some of the seating has had its day sunken seats uncomfortable and need 're upholstered all in all I'm happy with our stay slayley hall is very nice but there is little things that could be sorted like bar service and the state of the chairs in the 19th and the claret jug bar and this place would be a 100% place to go to however my score for slayley hall is 81%
tripadvisor
08/02/2019

Birthday Present gone wrong!


TheHONESTreviewer01, Thirsk, United Kingdom
My partner booked this hotel and spa for a potential getaway from our hepatic life’s put mainly for my birthday present on 7 Feb 2019. When we got to the entrance our luggage was taken to the rooms by one of the very polite and courteous staff member to our designated room,upon arriving to our room we were bitterly disappointed as we were in a “very out dated” old styled room with very poor window view overlooking the roof of one of the buildings,the pictures of the room and window views were completely different to the images we were believed to be the same styled rooms my partner had booked/we were sold a room that was under false advertising. We went to front desk to complain and the woman was very understanding and polite to our situation. We were moved to a VIQ room which was a lot nicer and updated with a magnificent view,after settling down we ventured to the bar and the whisky snug room which was decorated very nicely asking for the whisky snug price lists for the more expensive locked away whisky/I couldn’t believe the variety they had, going up-to 30year old and probably beyond but as soon as I glazed at the prices they were astronomical and this goes for the wine also! There was a bottle of Richard Hennessy Cognac (google searched price £2500 a 75cl bottle) for just a “1” shot measurement the price was roughly £330! They are making £2800 profit of that bottle alone! After scrolling through the price list disappointed my only other option now was the wine list I chose a red wine merlot chile origin checked the price on the menu £27 googled again because I wanted to see how much the bottle is really worth“£7.99”! At this point I wasn’t happy everything just seemed so out of our price range I wouldn’t have mind if the prices were twice as much but triple is taking the biscuit. I had a brief discussion with one of the bar staff yet again very polite and understanding (the reason behind the astronomical mark up is because they are in cat 3 it’s to do with the owner! location and wealth of visitors etc which I could understand but triple the original price isn’t fair it’s just godamme greedy! After a stressful and bitterly disappointed day we ventured to the spa and what a great spa a beautiful swimming pool also other features steam room and sauna room great! We found two spare beds yonder as we sat down,I took a photo because of how beautiful the spa looked and wanted to post how nice it was on Instagram. Life guard approached us and said in a grumpy voice “can’t take photos! I just couldn’t believe how our day was going! Other than the unpleasant life guard we enjoyed the swimming and facilities. Our dinner was booked for 8 o’clock so we went back to rooms to get changed ventured to the dinner hall sat down and had a glass of Prosecco and Red wine ordered our starters and mains my fiancé had tomato soup and I can’t remember what I had but mine was very nice and was decent size,my fiancé tried some of her tomato soup she looked at me and said this is Heinz tomato soup and I thought it can’t be surely they’d make it homemade like a tin of tomatoes but no! I tried and it was HEINZ! £6 my fiancé’s starter was and it was HEINZ tomato soup which could be purchased from the shops for 80p consulted the staff member operating at the restaurant and asked if it was Heinz he denied it was Heinz I said it tastes like Heinz his reply was it’s the individuals taste! The soup was orange just like HEINZ! The soup tasted like HEINZ! must be HEINZ! but with no proof we couldn’t have taken it any further, at the end it’s morally wrong on their behalf to be lazy and supply Heinz tomato soup for a starter. Next morning went for breakfast and the food was amazing a lot of options the sausages,bacon and egg were great! Took a photo of the breakfast without anybody in the shot to keep their privacy and I received an unpleasant stare by an old couple at the other end of the room. My stay was unsatisfying! My partner felt upset the whole day because she thought she had ruined my special day but I had to reassure her that it was out of her hands and couldn’t for-tell what the experience was going to be like! We are not coming back again! Far better spas elsewhere!
tripadvisor
04/02/2019

Not really disability friendly


Jennifer C,
I stayed at the Hall as part of a business trip. I am physically disabled and travelling alone. Firstly the accessible room was excellent the level access shower and extra rails in the bathroom ensured I could self care safely. The restaurant and bar were on the ground floor and were easy to access. That's where the accessibility ended. There are 3 disability spaces near the door but they are poorly marked particularly in the dark. When I arrived they were all full, one with someone who was not displaying a blue badge. There is the capacity for 3 more spaces but they were reserved for individuals. The walk to the door involved a sloped courtyard that was icy and not properly gritted. Like a lot of disabled people I find swimming an excellent therapy and was delighted that the Hall includes a spa with a pool. What a disappointment! The spa is down steep steps and there are no disabled changing facilities. The pool is stunning but completely inaccessible as it is all steps or ladders. It's such a shame as the hotel is excellent for the able bodied but not properly disability friendly.
tripadvisor
04/02/2019

Fantastic food and drink however lacking the basics


Amy P, Gateshead, United Kingdom
Visited with my partner on Saturday gone for an overnight stay. It was both of our first visits and part of a Christmas present which we had both been looking forward to for quite some time. We arrived around 10.45 as our deal entitled us to use of the spa and pool facilities etc from 10am on the day of arrival until 4pm the following day. On checking in we were pleasantly surprised to discover that our room was already available despite it not being guaranteed until 3pm which was a very nice way to start our trip. The lady on the reception desk explained to us where our room was located together with where lunch, dinner and breakfast were served with opening times. The deal I had booked as per the booking confirmation received stated we were also entitled to canapés prior to dinner and two cocktails each. Whilst my partner was retrieving our additional luggage from the car due to the room being available early I queried this with the lady on reception. She looked a little confused and informed me that this was not correct and we wouldn’t be receiving these items. I explained I had written confirmation which stated otherwise however she insisted a mistake had been made and there was nothing she could do. The porter kindly offered to take our belongings and show us where our room was located which we politely declined. We made our way to our room which was well presented, clean and tidy with a hair dryer and iron and ironing board available. There were 2 biscuits and sufficient tea and coffee and milk and a few small toiletries in the bathroom. Whilst I unpacked our belongings my partner went back to the reception desk to try and resolve the issue. He spoke to the same lady who insisted we were not entitled to the canapés and cocktails. No apology was offered. We made our way to the spa. The lady manning the spa provided us with towels and explained that there were no robes or slippers available at present and due to being very busy there were no guarantee any would become available as the day went on. This was incredibly disappointing to hear especially as we were on a spa weekend and so expecting a robe and spa slippers isn’t an unusual request. The spa area was adequate with a pool, jacuzzi, steam room and sauna with loungers scattered around the outside. There is even a small slide to entertainment the children. Finding two loungers even at 11am in the morning proved difficult as there is not a great deal available. There is a small bar area serving drinks and water (both plain and flavoured) and fruit available at no additional cost. I was very surprised to discover just how many children there were running around shouting, some of which weren’t attended by their parents. I do believe children aren’t permitted in the spa between the hours of 12-2. There is a massive difference between these hours in the sense that it is so much more relaxing and chilled as you would expect a spa to be. We couldn’t help but notice that other guests entering the spa area were coming in with robes and slippers despite us being told none were available. My partner queried this with the staff and was told the same thing again and that when any became available we would be notified. Lunch was served between the hours of 1-3 and without a robe and slippers we wondered whether we would be required to get changed into our normal clothes. As 1pm was approaching and we were both a little hungry I approached the spa reception. As they were busy a girl from the juice bar asked if I needed any help. I asked whether we were required to get dressed for lunch. The lady explained that we just needed to attend wearing our robe and slippers. I explained that we hadn’t been provided with any. She was quite surprised to say the least and couldn’t quite get her head around the fact we were at the spa without the basics that you would expect. She said she would speak to a colleague and come back to me. She came back to me to say that it was in fact correct that they had no spares and that we would be required to get changed. By this time my partner and myself were very annoyed. I don’t think it’s a big request at all and was quite frankly disgusted about the poor service and the fact the staff think it’s acceptable. Had I have known I would have brought my own robe etc. After making this point to the lady she returned a little while later with robes and slippers reiterating to us the effort she had went to in order to get some. We went to lunch and were blown away by the offerings! We expected a light lunch thinking we’d get a salad or sandwich and were provided with a three course meal from a set choice of 4 starters, mains and desserts. The food was incredible, presented beautifully and very generous portions. The choice available was great and we struggled to decide what to get. The staff in the dining room were friendly, chatty and attentive – regularly checking up on us. We enjoyed a lovely walk in the afternoon making the most of the snowy weather taking in the surroundings. Prior to evening meal we decided to ask at the reception about the issue with the cocktails and canapés as we were still a little annoyed about this. The lady we spoke to Lindsay agreed with us that we had been sold the package on the basis that it included the above and had written confirmation to this effect. She apologised that she couldn’t resolve the issue with the canapés but provided us with a loyalty card to obtain the 2 cocktails per person. We very satisfied with the service provided by Lindsay as she took the time to look into the situation and resolve it accordingly. She apologised for the inconvenience and was very professional. It was a shame the previous lady couldn’t have done the same. We enjoyed a round of drinks in the lounge bar prior to our dining reservation at 8pm. We were disappointed to discover that the whiskey snug was not open and closed all evening for a private reservation. We sat by the fire in the lounge which was lovely and the atmosphere was very welcoming. In the main restaurant we were pleasantly impressed by the service and attentiveness of our server Jamie as well as the other staff which we encountered. We were regularly checked up on, asked whether we required anything further, quick to fill up water and take away used plates etc. Once again the food was incredible. We opted for the sharing camerat starter which was out of this world. It was absolutely incredible and I enjoyed every mouth full. This ws followed by a burger each. Again cooked to perfection and well presented. We couldn’t manage a dessert even if we tried as we were so full. We did not have to wait long for our food however at the same time it wasn’t overly quick so that we didn’t enjoy the experience or were made to feel rushed. We then retired back to the lounge bar to enjoy more drinks. Breakfast the following day was greats The offerings were very extensive ranging from cereals, fresh fruit, muffins, pastries, breads, meats, bacon, black pudding, eggs – everything you’d expect and more. We requested hot drinks which unfortunately never made their way out of the kitchen but we made do with the numerous fruit drinks available. There is even the option to request additional dishes from the kitchen at a small charge including the likes of egg benedict. You can request additional eggs to the scrambled available at the buffer from the kitchen free of charge. We didn’t feel this was necessary as there was amble choice available. The staff at breakfast were quick to take away used plates etc. Check out was quick and effortless and we didn’t have to wait long at all. We both took advantage of the 1 hour long back massage however unfortunately it turned out to be less than 50 mins. Nevertheless we both thoroughly enjoyed it and were made to feel at ease and relaxed with some nice background music. We were asked what oils we would like and if we had any problem areas and quite involved in the approach that would be taken. My masseuse Ash was very professional and polite, engaging in small talk. There were numerous other treatments we could have chosen and overall there was a good choice. Included in the back treatment they spent time on your legs and feet which was nice as there was quite a lot of variation. Overall the hotel is beautiful and we had no complaints about the food and drink which exceeded our expectations however we were very disappointed about a lot of the customer service received which you wouldn’t expect from an establishment which such a big name and reputation. I can honestly say that because of this we wouldn't necessary rush to visit again as the issues highlighted did have a slightly negative impact on our weekend and so we would have to think twice about any future visits.

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https://images.visitnorthumberland.com/De-Vere-Collection-Slaley-Hall/vn-medium-ariel-edit-for-site.jpghttps://images.visitnorthumberland.com/De-Vere-Collection-Slaley-Hall/vn-medium-ariel-edit-for-site.jpgreservations@slaleyhallhotel.com

Photo: https://images.visitnorthumberland.com/De-Vere-Collection-Slaley-Hall/vn-medium-ariel-edit-for-site.jpg

URL: http://www.qhotels.co.uk/our-locations/slaley-hall/


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