Horton Grange Country House Hotel & Restaurant

Berwick Hill Road
Ponteland
Newcastle Upon Tyne
NE13 6BU

01661 860686

TripAdvisor Traveler Rating:TripadvisorBased on 385 reviews
Find within approx miles of Horton Grange Country House Hotel & Restaurant

Overview

Horton Grange Country House Hotel is situated in the beautiful heart of Northumberland, yet remains just a ten minute drive from the City Centre. We have 9 bedrooms, 5 of which are traditionally decorated in the main grade-II Listed House, and 4 in our more contemporary annexed Stable block. 

 

We also have an award winning Restaurant which is open 7 days a week for Breakfast, Lunch & Dinner. 

 

Our Lounge area is the perfect setting for a traditional Afternoon Tea in front of one of our real fires. 

Room information for Horton Grange Country House Hotel & Restaurant

Type Qty Capacity Guide price
Double room
(Double)
8 2
£80.00
B&B per room per night
Min: £65.00 - Max: £140.00
Twin room
(Twin)
1 3
£80.00
B&B per room per night
Min: £65.00 - Max: £140.00
Total capacity: 19
Sleep quality
Sleep quality
Value
Value
Service
Service
Rooms
Rooms
Cleanliness
Cleanlinessy
Location
Location
Certificate of ExcellenceCertificate of ExcellenceCertificate of ExcellenceCertificate of Excellence
tripadvisor
10/12/2017

WEDDING OF OUR DREAMS!!


JCEJ2003,
Myself & my partner got married here in October, the whole day from start to finish was amazing. Mo was brilliant, he went the extra mile to make our day so special, he made all our guests feel so welcome and relaxed. The venue was perfect for us, the settings are amazing, and you really do get lovely photographs at Horton Grange. The wedding meal was the best we've ever had, well presented and great quality food. Honestly we could fault nothing from Horton Grange, the whole staff made our day so special, everyone just wanted to make you feel at home and relaxed. The venue is perfect and would well worth recommend getting married here. I can not fault anyone at all, anything you want they do for you, it was all the little extra touches they did for us that other venues would not have done. We then got invited back after our honeymoon for a complimentary Sunday lunch, again the food was amazing, and yet again the staff made us both feel so welcome. I would recommend Horton grange to anyone, whether this be for a wedding especially or afternoon tea or even just a quiet meal and drink and admire the surroundings, you will not be disappointed. Thank you again Horton grange.
tripadvisor
01/12/2017

Nice and relaxing stay


Keith C,
Stayed for 2 nights with a living social voucher, worth every penny from arriving staff where extremely pleasant and so friendly. Roxanne is a credit to Horton Grange but saying that all staff work hard and all seem to enjoy there job with a smile. would definitely return but next time would rather stay in the main hotel. Thank you to all of Horton Grange staff for a very pleasant stay, from K & A Carr.

Horton Grange Country House Hotel & Restaurant replied: Thank you very much for taking the time to share your kind and positive feedback from your recent stay at Horton Grange. We are delighted that you enjoyed your time with us. We highly appreciate the lovely comments you have made. We hope to welcome you back to the Hotel in the near future. Kind Regards, Mo Kamal, Deputy General Manager, Horton Grange Country House Hotel
tripadvisor
26/11/2017

Afternoon Tea


740sue74, Northumberland, United Kingdom
Two of us went for Afternoon Tea and it was delicious. Sat on comfy sofas beside the fire. Food was well presented and lots of it. Four sandwiches each with various fillings. Three scones each, cheese, fruit and plain with cream, jam & strawberries. To follow a selection of lovely cakes. We were given a cardboard box to take what remained home. There was so much we couldn't manage to eat it all. Lovely and clean with helpful attentive staff.

Horton Grange Country House Hotel & Restaurant replied: Thank you for your lovely review. I am so pleased to hear that you had an enjoyable visit to the hotel and hope that we may have the pleasure of welcoming you back to the hotel sometime in the near future. Kind regards Chris Marsh General Manager
tripadvisor
22/11/2017

Lovely setting


holidayaddict51, Sowerby Bridge
We stayed here using a Living Social voucher for bed, breakfast and a cream tea. The hotel kindly allowed us to add on an extra person and moved us to a family room in the hotel itself. The pubic areas are lovely, beautifully decorated and furnished and I can see why the hotel would be popular for a wedding. Our room was spacious even with 3 beds but needed a little TLC. I appreciate that as listed building windows cannot be replaced easily but the sash windows were a bit black around the paintwork and also the cords were broken so we would not have been able to open them. The hot tap was loose and the light over the sink did not work. They were small niggles and as they did not detract from our stay we did not take them up with anyone. Our main complaint was that our room and indeed the restaurant and the bar were cold. The radiators came on and went off again quite quickly and it was very chilly when having a shower. When we said we were cold we were told the thermostat was in the reception. Thermostats in each room are needed. We borrowed an electric heater from one of the empty rooms and this made things a little better Our cream tea was lovely. 3 cheese, 3 fruit and 3 plain scones each with jam and cream. The scones were fresh, fluffy but with a crispy top-just how they should be. The ladies on the next table had enjoyed an afternoon tea next to the fire and said how good it had been. We ate in the restaurant on our first evening and the food was very good. Moules and frites for me and my daughter and the fish and chips for my husband. We followed this with the crumble and the sticky toffee pudding and both were delicious. We sat in the small bar afterwards with drinks and chatted to the very charming Egyptian barman/waiter. We found every member of staff we met to be extremely polite and friendly- good service from everyone.

Horton Grange Country House Hotel & Restaurant replied: Thank you for your review. I am pleased that you felt well looked after by our staff. I am sorry to hear that you felt cold during your stay, this is quite unusual and we often find guests saying that the hotel is too warm. I can confirm however that we have since reviewed the settings on our thermostat and have made adjustments where necessary to take into account the colder temperatures that we have been encountering. I am pleased to say that we are currently working on plans to replace the sash cords in our main hotel bedrooms and hope that these will be replaced early next year in time for the summer weather. Thank you for taking the time to provide feedback on your stay. I hope that we will see you again sometime in the near future. Kind regards Chris Marsh General Manager
tripadvisor
30/10/2017

Excellent setting within easy reach of Newcastle upon Tyne


38thnewcastle, Newcastle upon Tyne, United Kingdom
Unfortunately the Afternoon Tea did not live up to the grandeur of the building. It would appear that most if not all of the food served had been previously frozen the scones were dry and inedible and the service was poor no attention paid by the staff. This visit was a gift to us - very disappointed.

Horton Grange Country House Hotel & Restaurant replied: Naturally, we are very sorry to hear of your disappointments. Our aim is for every guest to have a very enjoyable time with us and it seems that on this occasion something has gone wrong in order for you to leave so disappointed. We have lots of guests that regularly visit Horton Grange to enjoy afternoon tea and we receive lots of positive comments on the quality of our afternoon teas. Our scones are made fresh on site and are prepared daily and none of our afternoon tea items are frozen. That being said, we take feedback extremely seriously at the hotel and where possible will always use feedback in a constructive manner to improve the experience for future guests. If you would like to contact me on the main hotel number 01661 860 686, I would be interested in speaking with further to understand first hand the issues you encountered. Kind regards Chris Marsh General Manager

Horton Grange on Facebook


https://images.visitnorthumberland.com/Horton-Grange-Country-House-Hotel/vn-medium-Main-House.jpghttps://images.visitnorthumberland.com/Horton-Grange-Country-House-Hotel/vn-medium-Main-House.jpginfo@hortongrange.co.uk

Photo: https://images.visitnorthumberland.com/Horton-Grange-Country-House-Hotel/vn-medium-Main-House.jpg

URL: www.horton-grange.co.uk


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