Your Privacy

The waterfront at Newbiggin

Your Privacy

Your privacy and our cookie policy

Cookies don’t harm your computer and Visit Northumberland does not store any personally identifiable data such as credit card details in the cookies that we create. We use the cookies to store encrypted data in order to make your visit to our site run more smoothly.

Based on the basic information they contain, cookies enable us to determine the sorts of things that you might be interested in. As well as helping to automatically tailor your site experience in a more accurate way, cookies also help us to identify and fix any errors you may encounter.

Our cookie policy

Our cookies do not store details such as your name, address, telephone number or payment information. The cookies are simply used to record the areas of the site that you visit and for how long. This helps us to determine what makes our website more accessible to users and also to improve the quality of the website. If you would like to block, restrict or delete cookies from VisitNorthumberland.com you can use your browser to do so. Each browser is different, so you may need to refer to the 'Help' section of your browser to find out how to alter your cookie preferences.

We are using cookies for the following functionalities:

  1. Session ID (JSESSIONID): The visitor’s session ID stored in a cookie is used when searches are performed so we can show you the 'recently viewed products' so you can quickly return to a page you have already viewed. This information is set stored in a cookie for that session only.

These cookies are saved by all the pages as they all share the same layout template. The following third-party plugins and scripts that set data in cookies are embedded in our site.

  1. Google Analytics: Google Analytics cookies are stored as first party cookies. They are stored as our site’s cookies and hence come under this law. The cookies they store are: _utma, _utmb, _utmc and _utmz. This service is provided by Google.
  2. Google Language Translate and Country Preference: We store a language and country selected by the user using the language selector so that when the user visits the site again, we can display the site in his/her preferred language and country. This service is provided by Google.
  3. Add This (addthis.com): It provides sharing APIs for Facebook, Twitter etc to drive social traffic.
  4. Google Map: This provides the interactive maps.
  5. Clickheat: We use this tool to identify the popular page layouts and designs to help us with future developments and additions to the website.

How to manage cookies

If you want to disable cookies in your browser, you can set your browser accordingly using its menu bar. You should be aware that if cookies aren’t enabled on your computer we are unable to offer you a personalised service.

You can find out more about opting out of cookies and safeguarding your online experience by visiting the Network Advertising Initiative website (please note that we are not responsible for the content of external websites).

To disable/ enable cookies

First, if you're not sure of the type and version of web browser (for example, Safari, Opera or Google Chrome) you use to access the Internet, find out by following these instructions:

PCs: click on 'Help' at the top of your browser window and select the 'About' option Macs: with the browser window open, click on the Apple menu and select the 'About' option.

How to check cookies are enabled for PCs

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'

Safari

  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  3. Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  2. Scroll down until you see 'Cookies' under Receiving Files
  3. Select the 'Never Ask' option

Safari on OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security' then 'Accept cookies'
  3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  2. Scroll down until you see cookies under 'Privacy & Security'
  3. Select 'Enable cookies for the originating web site only'

Opera

  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

Third-party cookies

You may notice some cookies that are not related to Visit Northumberland when you visit one of our pages that contains embedded content, for example if you’d like to watch a video hosted on YouTube, you may be sent cookies from these websites. We have no control over the setting of these cookies. If cookies concern you, it’s best you check the third-party websites for more information about their cookies and how to manage them.

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