Lovely birthday treat
Cazzy H, Newcastle upon Tyne, United Kingdom
Myself and my boyfriend stayed here the first week in February as a birthday treat. The pub is perfectly located with beautiful views we had our rather large dog with us and the room was perfect pleanty of room and clean. We had a meal in the restaurant on the first night which was beautiful ... We were both pleasantly surprised by how nice the food was. Breakfast again was lovely. Very much enjoyed our stay and hoping to be back again in the summer months for a bit of a longer break. ☺
My family and I visited the Pheasant Inn last night for a meal, prior to visiting the Kielder observatory. I had booked a few weeks in advance for 6pm, but we arrived slightly earlier. We were advised that they didn't open until 6pm, but were free to take our seats at the table. After making our choices from the blackboard, we waited in anticipation for the meal, after a short time we were informed that the chicken was not stuffed with goats cheese, but would haggis be ok, we agreed this was an acceptable option. We waited about 30 mins for the food, and when it arrived the portions were quite small, and the accompanying vegetables were cold, when asked some time later if everything was ok, my husband informed the staff that the vegetables were cold, and we were not offered any replacements or apology. This was our second visit to the Pheasant, the first one being very nice , but it is very unlikely that we will visit again to be subjected to poor, disorganised customer service, and overpriced sub standard food. I hope things improve , as it is a lovely place in beautiful surroundings.
Excellent country pub
carlouk07, Jedburgh, United Kingdom
Went to the pheasant for a few pints after Woking at the wintercamp at Kielder forest Was grated with a very warm welcome from all staff on that night . The barmaids were very knowledgable regarding the dam and surrounding areas Well worth a visit .
Superb in every way
gerry w, Wigan, United Kingdom
Excellent warm large rooms, which where spotlessly clean. The on-suite bathroom was exactly the same - spotlessly clean and warm. We arrived late (after 11pm) but someone was there to assist. In the morning the breakfast was terrific.
Lovely evening meal and fab location! :)
We stayed one night as we were doing a night run in Kielder. The room was lovely the bedding was particularly comfortable. The evening meal was delicious. Two of the group are vegetarian so we let them know ahead and they made a vegetarian cooked breakfast. Sandra was very friendly and kind member of staff. Thank you for our lovely trip :)