Update for Coronavirus (COVID-19)

Monday 16/03/2020
Update for Coronavirus (COVID-19)

Kielder Water & Forest Park re-opening - updated 3 July 2020

Some car parks and public toilets in Kielder Water & Forest Park are now open.

We appreciate that people want to start visiting the Kielder area again, but would urge anybody who does choose to visit to be respectful of the local communities.

Please stay away from village and residential centres, and strictly observe Government guidelines on social distancing wherever you are in the Park.

As much as possible, please continue to stay local and exercise close to home.

The measures outlined below are in line with recent Government guidance updates, but we will keep them under review and they may be subject to change.

Car parks

The following car parks are now open:

  • Hawkhope
  • Kielder Dam South Abutment
  • Tower Knowe
  • Matthew’s Linn
  • Bakethin Nature Reserve
  • Kielder Castle
  • Skyspace lower car park
  • Elf Kirk 

Normal car parking charges apply.  All of these car parks, with the exception of Kielder Castle, Lower Skyspace and Elf Kirk, can be paid for in advance at www.bookwhen.com/car-parking and we urge anybody who is visiting to do so.

Kielder Membership/Discovery Pass holders can use their pass to park, as normal.

Please note that Kielder Waterside remains closed to visitors until 4th July. Where Lakeside Way passes through Kielder Waterside, we strongly urge walkers to stick strictly to the path and to not enter the site. No facilities at Kielder Waterside will be open at this time.

The Forest Drive is now open.

Overnight stays in motorhomes will be permitted from 4th July at Kielder Castle, Elf Kirk and Tower Knowe car parks at a cost of £10 per night.

Public toilets

The public toilets opposite Kielder Castle and at Tower Knowe will be open.
When using these, please follow social distancing guidelines, use the sanitiser and liquid soaps provided, abide by all safety and usage signage, and be considerate and respectful of those whose job it is to keep these facilities clean.

Park wide

We’d like to remind people of the following:

  • Entering the water is not permitted for any reason
  • Fires and barbeques are strictly forbidden
  • Where necessary, we will work with Northumbria Police to enforce these rules.

We would also ask that people take their litter home or use bins provided, and to dispose of dog waste properly, to help limit the risk of infection. Please do not leave dog mess bags lying around the area.

Angling/Tower Knowe gift shop

Please see this link for an update on angling: https://www.visitkielder.com/news/2020/05/northumbrian-water-update-on-fishing

The gift shop at Tower Knowe is open from 10am until 4pm, Monday to Sunday and has some limited stock of bait and tackle available. The shop also stocks gifts, homeware and take-away treats. 

Please continue to use our online booking system as a priority to purchase your day permit. This can be done at www.bookwhen.com/watersideparksnorth

Any purchases made in the shop are by card payment only. Please observe our social distancing instructions and signs and use the hand gel provided

Kielder Cycle Centre

The Kielder Cycle Centre is now open 7 days a week for hire, accessory and clothing sales, as well as a range of cold drinks, energy bars and chocolate.  Limited number of hire bikes available, so it is advisable to book in advance. Call 01434 250457 for further details. https://www.thebikeplace.co.uk/

Other facilities and attractions

Please note that all the wildlife hides in the Park will remain closed, as will the Kielder Art & Architecture installations. Kielder Castle and the surrounding grounds will also remain closed. In line with Government guidelines, all play areas will remain closed.

Other facilities that remain closed across the Park include:

  • All facilities at Kielder Waterside
  • All facilities at Tower Knowe except the shop, parking and toilets
  • Kielder Castle
  • Kielder Campsite (opening 4th July, pre-booked visitors only)
  • Kielder Observatory
  • Kielder Birds of Prey Centre (opening 4th July)
  • Scout Adventures Hawkhirst
  • Kielder Salmon Centre 

Further updates will be posted on our social media channels as and when things change.

Thank you and stay safe.

Please see below further information and links provided by our attractions/operators.

Landal Kielder Waterside

Landal Kielder Waterside lodges will be open from Saturday 4th July 2020. All lodges are bookable on our website https://www.kielderwaterside.com/book/ or by calling the guest services team on 01434 251000.

The Birds of Prey Centre, retail and various activities will all available for use, as well as the onsite restaurant The Hide, offering a delicious menu and take-away option. 

Calvert Kielder  

Calvert Kielder continues to welcome respite care guests who need a care service at this difficult time. Please ring  during office hours to discuss your needs 01434 250232.

In addition, the centre will be open from Monday 6th July for self catered breaks, care breaks and day activities.


Kielder Observatory 


Forestry England



Published: Monday 16/03/2020

By Visit Northumberland

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