From delicious homemade food and delightful beers and cocktails, to the fantastical eight individually designed, boutique bedrooms, William de Percy is the perfect place to escape from the hustle and bustle, in a super stylish yet totally relaxed setting right on the doorstep of the Northumberland National Park.
Four-legged friends are a very big deal at William De Percy, where our breathtaking countryside is heaven on earth for any creature with fur, four legs and a wet nose.
Located in the Northumbrian village of Otterburn, Le Petit Château & William de Percy lies on the picturesque banks of the River Rede.
£105.00B&B per room per night
Min: £105.00 - Max: £120.00
Double ensuite room
£125.00B&B per room per night
Min: £125.00 - Max: £145.00
Double ensuite room
£140.00B&B per room per night
Min: £140.00 - Max: £160.00
Double ensuite room
£155.00B&B per room per night
Min: £155.00 - Max: £175.00
Disappointing food/decor but lovely decor & dog-friendly
Unfortunately, myself, Fiancee and parents did not have a good overall experience at Willam de Percy. The design of the restaurant on the outside and interior is really warm and impressive as the photos on TripAdvisor suggest. This presentation along with being dog-friendly meant our hopes were up when arriving. However, the food and drink was far away from being good enough to put it simply. To begin, we had gin & tonic and bottled beers. The g&t was served in a kids half glass and the tonic wasn't left with my mum to pour as she pleased (this is a minor quip for me, but a faux-pas according to the gin connoisseur/my Mum). At this point, I'd more than happily appease my Mum at the prospect of the food being good... We ordered mussels, cannelloni and the Mediterranean/goats cheese crepe. The cannelloni arrived with salad but no dressing whatsoever so we kindly and gently asked for some olive oil. The waitress informed us that there was no olive oil so returned to us with rapeseed oil (cooking oil). Again, we kindly declined without fuss despite this strange 'alternative' suggestion and were left wondering how a restaurant exists with olive oil. As we wanted some dressing still, I asked for balsamic vinegar - the waitress looked at me like I had two heads to be blunt (this was my main issue) and returned with balsamic glaze (the glaze wasn't the crime of the century but another reflection of the poor quality service and lack of basic food knowledge). Moving on, the crepe which we presumed would be a speciality somehow managed to really disappoint due to being soggy. The mussels were exceptionally oily (the irony) and no bowl was provided for shells meaning we had to improvise due to fearing the expression we'd receive if we asked for any more...service. The cannelloni (salad aside) was the best of the bunch but I am trying to be kind. Each of the dishes had a feel of not being freshly prepared (this could be wrong but it tasted and was presented this way). So, the restaurant is dog-friendly and looks really, really good but the food, drink and service was poor overall during our experience. I despise writing negative reviews and hopefully our experience was not the experience had by most who visit. Thank you for having us and the dog.
excellent setting, good food poor service
went here for lunch and dinner last Saturday, the lunch was excellent, as was the service, it was that good we booked for dinner. The food was great Wife had ox cheek, I had a burger both were excellent. the service started off great but sadly went sour towards the end, I have worked in hospitality for over 20 years and for restaurants to service is providing good service and upsell, so when the waitress cleared our main course plates away, we asked for the dessert menu, after 40 minutes still no menu, so we gave up and left, that the difference between a 4 and a 5
Darren M, Newcastle upon Tyne, England, United Kingdom
After a disappointing visit last June the venue manager Dale contacted me and offered me a free nights bnb by way of apology & compensation and by Christ did he make it up to us. We booked 20/01/18 for my partners birthday the day before and were offered pretty much any available room including the btpridal apartment or suite. We opted for room 1 which is the bridal suite and it's an amazing room with a big copper bath in the room as well as an en suite with a lovely overhead shower. It has a decked balcony overlooking the rear of the venue which is like an oasis with palm trees & water features. The night we stayed was a clear freezing night and it had been snowing so the view was amazing with a crescent moon in a clear black sky over the view of the oasis out back. 👌🏽👌🏽 We had a truly cracking afternoon/evening and although we did leave the room to eat we spent most of our time in there, eventually falling asleep watching Netflix on the TV over the fireplace. My partner stated its the best birthday she's ever had, and is still on cloud 9. I'm now a brownie point millionaire. Thank you soooooo much Dale. We hope to visit again but not in that room as we know how much it costs. 😱
We were staying locally and arrived on 14 January 2018 for a drink and possibly something to eat, having received recommendations about the pub. Unfortunately for us, we arrived amidst some sort of wedding fair which appeared to occupy most of Otterburn. With the fair saw the arrival of lots of young dreamy women and equally pretentious parents, who were walking in and out of the pub like Inspectors, as opposed to proper customers. Parking outside the pub was tight; the visiting ‘company car’ brigade appeared to want to park anywhere they wanted to around the village, causing the road through Otterburn to be brought to a halt. Back to the pub, Sunday afternoon was busy, but agreeing with other reviewers, we discovered a pub full of reserved tables where no-one appeared to be sat. We decided to have a drink and were told by staff (who appeared disinterested) that we couldn’t sit down at any of the tables. The bar space was occupied by a large group of ‘retired’ couples who were obviously here to eat at one of the reserved tables. They were particularly rude and occupied the entire available bar space, limiting others from accessing the bar, rather than taking to their reserved tables. The whole experience could have been ‘managed’ lot better by the Pub staff and some of the guests who were pretentious and rude. Don’t go to this pub if there is anything remotely attached to weddings - you will be ignored or at best provided with poor attention and service.
The food itself was lovely but I can’t say anything good about the service. Currently sat in the restaurant and Had to write this straight away! Had to wait a while for drinks as the Pepsi syrup had ran out, this is fair enough but it took 15 minutes. At this point we had to ask if we could order food as no one had approached us. The restaurant was not particularly busy when we arrived. Other diners arriving after us received their food before we had ordered. The food came and it was lovely and of a high quality, if was based on this alone I’d be back tomorrow. Another 20 minutes passed without being offered another drink so again, had to grab someone to order one. Table wasn’t cleared for ages although there were staff walking past so it would have been noticed. When the waiter finally came to clear the table we asked for desserts still no offer of drinks. The children asked for crepes, simply with Nutella and raspberries. When they came out my friend asked, “does that one have Nutella in it”? The response was “yes it’s just folded in” but when child opened it there was nothing inside. So we sent it back and asked for a crepe with Nutella like we asked for. Less than a minute later the same torn crepe was sent back out with Nutella in... surely this should have been fresh?! Had to go to the bar to ask for the bill as to be honest I just wanted to get out! Then the table was cleared and we were asked if we wanted a drink or anything else. Too little to late. We were expecting to be asked how was everything but nothing so couldn’t express opinions. The service needs to be brought up to the same standard of the food and venue.